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Helpful Hints •General Information •Club Rules and Regulations
Table of Contents
Our Mission, Philosophy, and Values
Greetings from the Owner
General Guidelines
Your Membership
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Greetings from the Owner
Hello to our Newest Member,
On behalf of myself and the entire staff, I would like to welcome you to BodyBusiness. We would like to show you why we say BodyBusiness is more than just a gym. BodyBusiness is a unique environment where people of all ages, shapes, sizes, and fitness levels can achieve and maintain a healthy mind, body, and spirit. We offer an atmosphere of acceptance, encouragement, and laughter. Smiling and having fun are key components to the BodyBusiness experience. Our innovative fitness and wellness programs are designed to meet your needs. At the heart of BodyBusiness is our professional staff--approachable, knowledgeable, and committed to providing exceptional service. We believe BodyBusiness is more than just a gym. BodyBusiness is a philosophy--dynamic and visionary--providing opportunities for individual growth and a balanced lifestyle. We're glad you've become happily involved with BodyBusiness. See you in the club!
Have a healthy day,
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BodyBusiness has been built upon a firm foundation of values, philosophy and a mission. All employees believe in the BodyBusiness way, and hope to share these healthy values with our clients. We strive to make health and wellness an important part of all our lives.
Mission:To help our members achieve, maintain, and enjoy the benefits of a healthy mind, body, and spirit. To provide a positively memorable experience for our members on each and every visit. To strive for excellence in all that we do.
Philosophy:We believe that a healthy lifestyle should be enjoyed by all...regardless of age, shape, size, gender, or fitness level. We believe that the exercise experience should be fun, diverse, effective, and most of all safe. We believe that balance and moderation in diet, exercise, and lifestyle are the keys to success.
| Values: |
Our Staff...the heart and soul of who we are.
Our Members ...whose respect and confidence we must earn daily.
Relationships ...to develop the bond between members and staff.
Respect & Acceptance ...a high regard for the worth of each person.
Professionalism ...in all that we do.
Integrity ...throughout all of our business practices.
Knowledge & Training ...the basis for excellence.
Innovation ...the source of boundless creativity.
Variety ...programs, activities, and classes that are fun, effective, and diverse.
Cleanliness ....facilities that are always squeaky clean. |
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Group Fitness Classes
A schedule of all classes is available at the reception desk and is also posted by the entrance of each exercise room, or just click http://www.bodybusiness.com/davenport/class-schedule.shtml.
Class schedules are subject to change. As an internationally recognized fitness club, we keep our award-winning programming effective, up-to-date, and most of all fun and easy to follow. In an effort to provide you with the highest quality workout experience available, we may add, change, and sometimes eliminate certain classes.
All classes are on a first-come, first-serve basis. Class attendance may be limited and requires the use of a class tag.
We recommend arriving at least 5 to 10 minutes before classes begin. Late arrivals may not be admitted to class if an adequate warm up is not possible.
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Weight Room Staff
Our personal trainers are available to assist you in designing a weight and/or cardio program to fit your needs. They will show you how to use the weight and/or cardio equipment properly as well as demonstrate and suggest other exercises that may be more suitable to your personal needs and goals. Call or stop by the front desk and ask for an appointment to visit with one of our great personal trainers!
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Weight Room Equipment
For your safety, BodyBusiness requires proper use of all equipment and weights. This includes re-stacking all free weights and accessories and returning mats to the proper storage area. Dropping weights or other equipment is prohibited. For your safety all members and guests should ask for assistance before using the equipment for the first time.
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Wet Area
You must shower before entering the wet area. Please dry off before entering locker room.
The pool area is for all members. Classes are listed on the posted class schedule. Lap swimming is permitted at times other than scheduled classes.
Swimming pool temperature can vary slightly from time to time. Weather conditions, humidity, and rapid increases or decreases in out-door temperatures can cause the pool water to feel differently.
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Getting Started
Check In
Members are required to present a valid BodyBusiness ID to be admitted into the club upon each visit. This procedure for admittance is for our members' protection and will be strictly enforced.
SmartStart
We want you to succeed at reaching your fitness goals. To help you develop a plan to get you going we offer SmartStart. SmartStart consists of 3 steps to help you get acquainted with BodyBusiness and all that we offer.
1. Online Orientation--Here's a way for you to familiarize yourself with the equipment, classes, general guidelines -- the details needed to feel more comfortable -- all in a small group setting lead by one of our friendly staff members.
2. 1-on-1 Exercise Orientation -- Our ACE-certified trainers are here to help you get oriented to BodyBusiness and start an exercise program. You'll have a one-hour session with a certified personal trainer to get you off to a great start. Let us know your needs and preferences! Set an appointment at the front desk. Need a refresher? You can repeat a session anytime by appointment!
3. On-going Support and Assistance--Our weight room and cardio areas are supervised by certified personal trainers, who are qualified and eager to assist you with the equipment and answer questions about your exercise program. They wear red BodyBusiness shirts so they are easy to spot!
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Tags Please
If you plan on taking a class a tag is required. Tags are available at the front desk 30 minutes before class starts. One tag per participant please. The instructor will collect them when class starts.
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Guest Policy
Studies show that working out with someone you know is one of the best ways to maintain a successful exercise program. Having a workout partner will help you get to BodyBusiness on days your willpower is low, inspire you to achieve more, and make your workouts more fun! If you'd like to bring a friend or family member with you into BodyBusiness to workout with you, please note our guest policy.
1. Out of town guests must pay $20 fee.
2. Guests must present a valid picture I.D.
3. Complimentary passes are available for local guests and apply to first time visits only.
4. Guests should arrive 10 minutes early to fill out the required registration form.
5. Membership is required for repeated use of the club.
6. Guests are subject to the same rules and regulations as members.
7. We reserve the right to limit or refuse access at our discretion.
8. Guests must be 18 or older. Teens between the ages of 13 and 17 are welcome if accompanied by his/her parent who is a BodyBusiness member.
9. IHRSA members are welcome at BodyBusiness! A guest fee is required with
proof of IHRSA membership.
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Rules and Regulations
Dress Code
Proper exercise attire, including shirt or leotard and athletic shoes, are required in all exercise areas of BodyBusiness. Athletic shoes must cover the entire foot and provide good support. No sandals or open toed shoes of any kind are allowed.
A swimsuit is required in the wet area but may be covered with a T-shirt and shorts if desired. Please, no cut-off shorts in wet area. To help alleviate the chance for slipping and make water classes more effective aqua socks/shoes are required for water classes and water walking.
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Conduct
Smoking, alcoholic beverages, profane language, and abusive actions are strictly prohibited in all areas of BodyBusiness.
Management has the right to cancel any membership for unacceptable behavior or any conduct, which in the opinion of the management is prejudicial to the welfare, good order, and character of the club and its members.
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Damages/Loss
All damages to or loss of BodyBusiness property or equipment caused by any member or guest, shall be paid for by same.
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Wet Area
- You must shower before entering the wet area.
- While in the wet area, members are responsible for their own safety at all times. Swim at your own risk. There are no lifeguards on duty.
- For your safety do not stay in the steam room or hot tub for longer than 5 minutes at a time.
- Members not participating in water classes are not allowed anywhere in the pool while class is in session.
- Shaving is not permitted in the steam room.
- Please dry off before entering locker rooms.
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Reservations: Ellipticals, Treadmills, Cardio Wave, Bikes, Arc Trainers, Pool Lanes
Call 306-0557 or stop by the front desk to make your reservation up to 24 hours in advance. Reservations made more than 24 hours in advance will automatically be cancelled.
You may reserve for a maximum of 30 minutes per day. All reservations will be on the half hour.
If you cannot make your reserved time, out of consideration for other members, please call the front desk so that another member can use the equipment.
Please be on time for your reservation. You will forfeit your reservation if you are not using the equipment 5 minutes from your reserved time.
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Lockers and Lost-n-Found
BodyBusiness encourages members and guests to secure all personal belongings and valuables in the lockers available in the dressing areas. Purses and other personal belongings are not allowed in workout rooms. Since our lockers are not reserved, please do not leave belongings overnight. Contents of lockers left overnight will be removed and placed in lost and found. *Founders Members have permanent lockers - any personal items can be kept here.
BodyBusiness is not responsible for loss, damage, or theft of personal belongings. Personal items found in the facility will be placed in the Lost and Found. The Lost and Found is not a secure area. Items left behind will be donated to an Austin non-profit organization on a periodic basis.
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Feedback
What YOU think does matter! If you ever have suggestions on how we can better serve you or want to compliment us a job well done, please stop by the front desk for a Forward Your Feedback form or email us at feedbackdavenport@bodybusiness.com
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Health Club Etiquette
Weight Room Etiquette
1. Valet pickup not available! Please put away your weights, mats, etc. when you are finished with them.
2. Be neat! Please drink your water, sports drinks, etc. from closed containers to avoid spilling.
3. No sweat! Please use your small towel to wipe down the machines, benches, resist-a-balls, etc. when you finish your set.
4. Please share! Work in with others on machines.
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General Club How-To's
1. BodyBusiness is a clean air environment. Please do your part to not pollute --bathe, wear clean clothes, use deodorant. You know the drill. (Perfumes/colognes are not substitutes.)
2. Hang-up and workout. Aren't you here to get away from it all for a bit? For safety and privacy reasons, use of cell phones is prohibited within the club.
3. Hang-up and workout Part 2. There is a courtesy phone for members in the lobby and locker rooms.
4. Modesty and manners. Please do not use the bathroom stalls as changing rooms.
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1. Tickets please. Remember to pick up a badge before class. Hold onto it until the instructor collects it.
2. Don't be late! If the instructor was late, you'd not be too pleased. For your safety and the safety of others, please do not enter any class after the first 5 minutes.
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Helpful Weightroom Hints
Hint #1 If you need a spot while lifting . . . ask us. Or ask another member. They will usually be more than happy to lend a hand, and you might make a friend in the process.
Hint #2 Weight lifting programs are more productive when done with a partner (friend, spouse, fellow member). Your workouts will be more fun, and your chances of long-term success will greatly increase.
Hint #3 If someone is working on a piece of equipment that you also want to use, ask if you can "work in" and alternate sets with him/her. This technique can save time on your workout.
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Your Membership
Membership Freeze Policy
A freeze is a temporary suspension of club membership during which time the facility may not be used. The club must be notified 5 business days prior to your billing cycle. Freezes cannot be retroactive and there will be no proration of dues. Freeze applications are available at the front desk or click here to download. At the end of your freeze period monthly dues will resume. If a member is paying monthly, drafts will continue throughout the freeze at a decreased freeze amount. The freeze time will be added to the initial term of the membership effectively extending the renewal date, if applicable.
If the member is prepaid, they will pay the freeze amount prior to the freeze. The renewal date of the membership will be extended by the length of time of the freeze.
The rate for 30-day non-medical freeze is $30 plus tax. The freeze period must be 30 consecutive days with a maximum of one month frozen per year.
Medical freeze is $5 plus tax/month and requires a physician's note. The freeze must be in monthly increments with a minimum of one month and a maximum of six months. At the end of 6 months, request for additional medical freeze may be submitted with additional physician's note. There will be no proration of dues.
To "unfreeze" your membership from medical freeze, please contact the Office Manager by email office@bodybusiness.com or phone 459-9424 at least 24 hours prior to returning to the club.
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Cancellation Policy
BodyBusiness offers more flexibility with our memberships than any other health club in Austin. Members paying monthly dues will be automatically renewed on a month to month basis at the end of their agreement with up to a maximum of a 8% increase annually. Their membership will continue on a month to month basis until ended in accordance with the terms of their agreement, or renewed for another term. Billing dates are either the 1st or the 15th of each month.
Member's lack of use of the club will not constitute a basis for cancellation or extension of their membership, nor will any dues be refunded.
Our goal is to help all members make and maintain positive exercise and lifestyle changes. If lack of motivation or direction is a challenge for you, one of our Member Services Staff would be glad to visit with you and make recommendations on how to get you back on track.
Applications for cancellation are available at the front desk or click here to download. Once cancellation is complete, confirmation will be sent by email, including effective date of cancellation.
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A Member may only end their approved agreement for the following reasons:
7-Day Money Back Guarantee
To ensure your satisfaction, we offer a 7-day Money Back Guarantee to all new members. Contact the Member Service Team for details.
Fulfillment of Membership Agreement
A Member may end their agreement after the renewal date by speaking with a member services representative and completing an application for cancellation at the front desk. The written notice or cancellation application must be received 30 days in advance of billing date to avoid future charges.
Moving
If a member moves to a new residence that is beyond a 15-MILE RADIUS from BodyBusiness Health & Fitness Club, the member may cancel their membership by giving written notice 30 days in advance of billing date and providing proof of new residence (lease, utility bill, bank statement, drivers license, mail forwarding, letter of acceptance of job or school). Refunds will not be made on prepaid memberships. Cancellation is not final until proof of new residence has been received by BodyBusiness.
Transfer of Membership
At the discretion of BodyBusiness, members who are within their contracted agreement may transfer their membership to a third party who will be obligated to fulfill the remaining time of that membership under the current terms. There will be a $50.00 transfer fee payable by the current member and the 1st month's dues payable by the person receiving the transferred membership at time of transfer. Transfer is not completed until both parties involved have fulfilled their requirements.
Buyout Option
If you need to cancel your membership for reasons other than those stated in the member handbook, we offer a buyout option. Provide 30 days written notice and pay the $200 buyout fee. This will release you of your membership agreement.
Permanent Medical Disability
If member becomes permanently disabled, the member may end their membership by providing 30 days written notice accompanied by a Physician's note indicating permanent disability.
Cancellation of Significant Other (S.O.) from Family Membership
A Member may end their agreement after the renewal date by giving a written notice or completing an application for cancellation at the front desk. The written notice or cancellation application must be received 30 days in advance of billing date to avoid future charges.
Applications for cancellation are available at the front desk or click here to download. Once cancellation is complete, confirmation will be sent by email, including effective date of cancellation.
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Renewing Your Membership
Pre-paid Members may renew before their current term expires with no enrollment fee. Rates are not guaranteed beyond the membership term.
Members paying monthly dues will be automatically renewed on a month to month basis at the end of their agreement with up to a maximum of 8% increase annually. Their membership will continue on a month to month basis until ended in accordance with the terms of their agreement, or renewed for another term.
If you have any questions about canceling, freezing, or renewing your membership, please contact us: office@bodybusiness.com.
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Minors
Children who are 13-15 years old may join BodyBusiness as a part of a family membership with a parent or guardian being the primary member. Children who are 16 years of age and older may join as individuals with the appropriate approval from a parent or guardian.
Parents must get the express written permission of the Management, and pay the required membership fees before their child may use the facilities.
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